People are busy these days, often it is hard to remember to fill in a testimonial form after the repair is completed and your busy life continues. So for this reason I am very grateful and honoured by the testimonials that follow. These highly prized testimonials were submitted by people that were so impressed they made the time.
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On November 20, 2018 There are 437 Testimonials and counting!
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Great customer service and I am very happy with the results. Chris explained what would happen over the phone, showed up exactly on time, then went right to work. I originally had only wanted a room done, but asked about stairs and he did those too on the same visit. Did not try to up-sell me on what needed to be done. Highly recommended!
Our carpet was a 10 yr old berber. After a few cleaning there were a few rolls and it wasn't attractive. I checked several websites but my interest was in the fact Chris had been operation for 30 yrs and a 7 yr guarantee! Their work was beyond my hopes and expectations. They made repairs I wasn't aware of and they had the proper and latest tools, their price was right. They moved furniture effortlessly and efficiently. The result my carpet now looks like new. Job well done and I'm happy to sing their praises. Thanks Tim
Amazing job. I have used Carpet Repairs Only twice. Both times the quality and price were outstanding. All of our carpets needed stretching from a poor installation job done by another company. After stretching, repairs were needed to correct the vent and fireplace cuts, and they were done seamlessly. I would highly recommend this company.
This is the second time we have used Carpet Repairs Only and the second time we have been impressed. Our wood fire spat burning wood onto the carpet causing a bad burn mark. After Chris visited us (Wayne the first time) you cannot see where they repaired it. Quick, very efficient, very impressive.
We had a few discolored spots on our carpet that is near our laundry area. I didn't know whether the spots would have to be cut out or could be dyed. Chris was able to fix these spots through neutralizing and then dying them to match our carpet exactly. He did an amazing job and is a pleasure to deal with. Highly recommend.
I am gratefull for the quick response from the phone call to showing up at my front door to do the re-stretching of my carpet. Wayne explained the work that had to be done and found a problem with the original installation and fixed it. I would recommend and use them again very satisfied. Doug
Very happy with the work completed and attitude of service people.
A pleasure to recommend Carpet Repairs only
I was amazed at how he saved my carpets. They look amazing and Chris saved me thousands of dollars.
From the first phone call, Chris was polite, professional and a pleasure to deal with. He was exactly the same when he came to our home to stretch our carpets and he did a great job. We highly recommend him.
Great customer service from Chris; prompt, reliable, honest, punctual, tidy, efficient. We are really pleased with the job he did of stretching our bedroom and landing carpets. No more kinks... Thanks Chris. Highly recommended.
Had Wayne stretch carpets in 3 rooms - looked very good to us. Had carpet cleaner in 2 days later - he was complimentary about the stretching job done - not bad coming from carpet stretcher's biggest critics! Thanks Wayne
I would like to Thank Chris for coming out to Salt Spring Island to repair carpets in our home. The workmanship and service was outstanding. You couldn't find the area that he repaired on the carpet. I would highly recommend Uniquely - Carpet Repairs Only to anyone in need of a carpet repair.
We have lived in our town house for over 10 year and our living room / dining room area had seen lots of traffic! My husband noticed Chris’s add on his truck , called him and since he was a n the area he came over to check it out . We set up an appointment and in the mean time moved almost everything out of those areas ! We are very very pleased with the work Chris did in stretching our carpet ! Our carpet actually feels softer to walk on ! No more rolls ! We highly recommend them ! You will be very pleased with the results !
We finally decided to get our bedroom carpets stretched - after enduring some "wrinkled" for a couple years. WE are very impressed with the work Chris did for us. He is a true professional and has a fine-tuned focus on customer service. I would recommend him for any carpet repair work that you may have.
We are very pleased with the results of our carpet stretching. The carpeting in the upstairs rooms in our new house had all gradually developed ripples throughout, so large in areas that one would risk tripping over them. I contacted Chris after our realtor had recommended him to us. He was informative, reassuring, and professional on the phone, gave me a quote on cost of the work, was flexible with our schedule.
We were very apprehensive about the work though as a lot of heavy large bedroom furniture had to be moved out of each room. Chris charged a very reasonable fee for furniture moving. His employee came and approached the job methodically and with great skill. The work was completed with efficiency and much more easily than we had expected. The result is our carpets look new again and the cost was less than we expected and certainly considerably less than replacing the carpets!
We would highly recommend Chris and his company for any carpet issues and the lengthy warranty is exceptional!
Our Jack Russell terrier bit 3 chunks out of the carpet on our stairway landing. She had bitten right into the wood and splintered it along with the carpet bites. Within 3 days of my call, carpet was meticulously repaired at a very reasonable price. I highly recommend this company.
I needed carpets in 2 bedrooms stretched as they had developed ripples. Wayne was on time, professional, and did a great job. He moved all the furniture out of each room and placed everything back the way it was. Such a great service! Thank you!
Our puppy decided that she would rather chew on our bedroom carpet than her chew toys. We contacted Chris. The repair was completed with fast, friendly service and looks great.
Landing carpet needed stretching, looks amazing without all the wrinkles!
Arrived promptly, very personable, reasonable cost.
Though our carpets were in great shape they were stretched due to shampooing. Thanks to Chris they are like new again! Very professional and friendly. We would highly recommend his services to others!
Thoroughly impressed with the workmanship. Our carpets had some waves and I contemplated replacing them. Chris was exactly on time and did an amazing job re-stretching our carpets. I would definitely recommend him to my friends and co-workers. Thank you.
Chris, thanks for saving our new carpet. The bleach stains are no more and I can't even see where they used to be!
I really appreciate your professional and very timely service.
Really impressed with the service we received from Chris. Our dog chewed/dug through a small portion of our stair landing carpet. Chris set up an appointment to come and do the repair within a few days of contacting him. He was professional and did such a fantastic job on the carpet. It looks really great.
Thank You Chris for your prompt, reasonable service. Dog got locked in bedroom for the day, did pretty heavy damage to my new carpets. The scratching to get out ripped carpet and underlay, Chris did a fantastic job with repair.
My thanks to Chris who picked up my call while he was vacationing in the States! He accommodated my schedule and completed the repairs to my poorly installed carpets. Now they look and feel brand new. I will happily recommend Chris' service to all those in need.
We thought skilled, caring craftsmen like Wayne existed only in fairy tales. Careless plumbers sprayed hot solder across a large expanse of our carpet where it burned into the fiber. Our only piece of replacement carpet was badly creased, yet the pattern would have to be matched from three directions. Wayne figured out an amazingly clever geometric solution to repair the largest damaged area, then used small unnoticeable plugs to repair the individual solder burns that had sprayed far beyond the others. We are now convinced that every single one of these reviews is absolutely true, and we add our own "BRAVO" for another amazing repair! Thank you so much, Wayne! The legends are TRUE!
Chris was able to stretch and dye a large number of spots on our 20-year-old carpet where the carpet had yellowed. He was on time, polite and professional. Thank you, Chris, for the excellent service.
Recently our carpeted stairs had to be replaced/repaired due to an unfortunate bleach spill on some of the stairs. Chris came highly recommended as a professional who could use a technique of dying that would eliminate the damage. The price is very reasonable and all the markings are gone. Chris was punctual, personable and dedicated. I would highly recommend this company.
Four large seam repairs in a commercial building. Three totally redone and the fourth additional material added from spare carpet. Looks like original now with years added to the original flooring! Could not be happier.
I had a strong cigarette smell in the foyer of my unit. Chris said he could remove. I had me doubts because I already tried everything possible, painting, new carpets but nothing worked. He got here Dec 9 and in 4 hours he was done and the smell is gone. Excellent job. Thanks. Chris
On time . Quick appointment scheduling. Great repair
Chris did a great job of removing the stains (carpet dyeing) from our carpet! It's like they were never there. Thanks
Chris was prompt and courteous when I was under a time crunch to get two rooms and a staircase re-stretched before moving in. Excellent workmanship and professionalism.
I highly recommend.
I had a carpet that I was told could not be fixed by 2 different places. It had come apart at the seam and was fraying back. I phoned Chris and he sent Wayne out today and I've never been happier. He fixed my carpet and was on time, friendly and professional. I would highly recommend them to anyone and everyone.
This is my second time I have used Chris. The first time was 4 years ago when he came out to stretch my living room carpet and to this day it is still perfect. My current need was to have the carpet in my bedroom stretch along with removal of bleach spots. Chris arrived on our scheduled time. Once again he did a fabulous job and my carpet looks great again. Chris is very knowledgeable, professional and personable. I would and have recommended to all that need repairs done.
Chris was very professional and guarantees his work. Super friendly and very knowledgable. Fixed our bedroom carpet that wasn't installed properly. We got a few quotes and Chris was by far the cheapest and offers a 7 year guarantee. So happy we found him. Great value for the cost. Would recommend to anyone looking for carpet repairs.
We have lived in our new home for only 4.5 years so you can imagine the horror we felt when we noticed that there were 18 bleach spots on the stair carpet, of different sizes. I called a carpet cleaning coy. in Surrey who kindly gave us Christopher's name. He arrived as scheduled and proved to be very personable, friendly and willing to discuss the method of removal so that we could relax. Within seconds he had decided what colour of dye to use and worked very attentively and with great care with all the right equipment and the job turned out beautifully. I could hardly believe my eyes,it was like a miracle. From the mess we had before to the sparkling and spotless result that he created, the carpet is like new again.
Christopher is a thorough gentleman and very easy to communicate with and his work is excellent. Highly recommended on all fronts. Thank you very much, Chris, for your professionalism and attentiveness to our concerns.
Chris, is excellent repairing all kinds of carpet stained. He has a perfect tools techniques to do the work. I am very satisfied with the result. I am recommending him to try and you will be amazed the result of his work.
We set up an appointment and Chris arrived on the scheduled day and on time. He explained what the problem was and what he needed to do to fix it. He repaired it carefully and efficiently and we were very happy with his service. His final bill was what he had quoted us.Thanks for doing a great job.
It's been about a month and a half since I had the carpet in my rental suite repaired and my tenants tell me it's still holding up well. I can't remember the name of the gentleman who came to fix the carpet (it wasn't Chris, it was someone else) but he was very efficient and kind. He was very apologetic when he called an hour in advance to let me know he might be late, due to other jobs running over. He even fought through rush hour traffic just to get to my condo and complete the job because he knew I had taken the day off work to prep the apartment for rental that week. I really appreciate him working past his quitting time to complete the job! He was fast, knowledgeable and very pleasant to interact with.
chris arrived on time and did an excellent job for us. he stayed true to his quote over the phone (a rarity) . i would certainly recommend him to anyone. thanks chris
I've waited since having the work done to see if it stands up to my initial assessment. The work is excellent. Chris was professional throughout, from explaining the work needed over the phone assessment to arriving and getting the work done. The carpet in my hallway after initial installation 10 years ago quickly became wavy with one particular wave that was a tripping hazard. Other than that the carpet remained in near new condition. Chris was quickly and cost effectively able to reinstall and stretch the carpet so it sits smooth and even on the floor - as well or better than when it was first installed. I am so pleased I called him instead of opting to replace all the carpeting.
Chris arrived on time and answered all my questions to my satisfaction. His work was efficient and well done. He was upfront with the fees for his services and there was no surprises. I called around to a number of other carpet service companies and not only was his service fees extremely affordable he also has the 7 year guarantee which made it an easy decision to go with him. He is very knowledgeable and I would recommend his services to anyone with any carpet related issues. Keep up the great work! Cheers!
I could not remove the large stain from the carpet in my dining room despite trying numerous methods on my own. Somehow the stain had turned into a different color. Therefore, as explained by Chris, it could not be re-dyed back to its original color. However, Chris did a magnificent job in cutting out the stained portion and replacing it with a piece from a closet. The replaced piece blended in so nicely that you couldn't tell any work was done to the area which is probably the best compliment you can give someone of this trade. Chris was punctual, pleasant and proficient. I am glad I made that call to him.
Chris has just repaired our white, wool, carpet, magically. I thought we would have to replace this very expensive carpet until Chris was recommended to me. I was afraid to watch him do the repair but after it was done I was amazed at how good it looked. He is professional, knows what he is doing and charges a very reasonable price for magic!
I usually do not write reviews, but it is important for trustworthy companies to get credit where credit is due. From phone contact with Chris to Wayne coming out to do our carpet stretching, everything was handled very professionally as well as friendly.
On time with the appointment even with traffic travelling to Maple Ridge, and although we did not realize our stairs also required stretching, there was no hard sell. Wayne simply stated the facts and allowed us to make our own decision with no pressure. We were thankful that Wayne was so professional and we chose to stretch the stairs at that time, as it would save us money in the long run. So thank you for a job well done and for your honesty and professionalism.
Just needed a quick repair for a bleach stain on a stair. Chris was organized and professional and completed his work ahead of schedule. Very pleasant manner, and easy to deal with. Would highly recommend him for any carpet repair job!
I found Chris to be very prompt and courteous. He did a thorough job and did his very best to fix my carpet. I would call him again
Chris not only explained how our carpets became rippled, but was more than happy to show us how his power carpet stretcher worked. Chris completed all three rooms of our house in no time. Such a friendly, down to earth person, Chris always picked up his phone whenever I had questions. Highly recommended. Thanks so much again Chris!
I would highly recommend Chris for any of the services that he so ably provides. The spots that he redyed in our carpet are no longer visible. One of the spots required a revisit from Chris and he was prompt in returning to totally take care of that spot as well! Thank you, Chris
Our 5 year old carpets all stretched over the winter and we found Chris's service online. He arrived exactly when he said he would,completed the work promptly and charged just what was quoted. Watching him move the furniture around by himself was a treat. I would highly recommend him to anyone needing carpet repairs of any kind.
There were alot of marks on my carpet in three different rooms plus a hallway in my condo after the tenants moved out. Initially I contemplated replacing all the rugs in the condo because they were that stained. I had them cleaned to help me decide but there were still a number of stains that would not come out. The person that cleaned the carpets recommended Chris and gave me his number. I called and he answered immediately as he always does. I only had a couple of days before the condo was going on the market. Chris came took out the stains (even one huge patch that was worn out) stretched and repaired a fraying carpet in the hallway and even the stain that did not completely come out was so faint that it was hardly noticeable. I went from a carpet that I thought I would definitely have to replace to sell the condo to a carpet that looked as if it had been well maintained and carefully looked after. Thank you so much Chris for doing such a wonderful job!
We recently had Chris dye two areas on our carpet that were lightened from a pet stain. We were very happy with his professionalism and great work. The price was reasonable and the results were exceptional. We would highly recommend his work to anyone with any carpet issues.
After an accident resulting in several drops of bleach on my stairs and landing, I called Chris to enquire about repairs. I received a very prompt, professional and thorough response to my call, and was quickly provided with an appointment. Chris was on time, worked his magic, and I could not be happier with the job, or with the superb customer service and follow up. Great guy, great job, and I would be happy to recommend Chris to anyone needing carpet repairs. I am one very happy and satisfied customer.
Wayne came out and gave our shabby looking carpets a wee facelift. From the shredded seam in a doorway (diagonal square pattern, no less), a 2 foot slice in another seam and the wave action going on in another room....all fixed up and looking pretty fine. No need to replace these old carpets for a few more years. Lots of carpet care info shared, too. Wayne did a great job and would definitely call CARPET REPAIRS ONLY again.
Having been advised by a real estate agent to have my carpet stretched, friends recommended Chris. I am very pleased with the results of his handiwork and would not hesitate to recommend him.
Water damage to a small section of the carpet would have been very expensive to have repaired by a huge carpet company. Instead I called on Chris and was entirely satisfied that he could repair just the small section without pulling up the whole carpet. The price was very reasonable and exactly what was estimated over the phone after describing the damage.
Wayne was our carpet stretcher. He came into my parents home and explained exactly what the issue was and how he was going to resolve it. He was patient and professional as my dad had concerns and did a first rate job of taking all the large wrinkles and ripples out of their older but well maintained carpet. The tripping hazards are gone and it looks like a newer carpet without having to deal with all the toxic fumes in new carpeting. Thank you Wayne, for a great job and your professionalism. My folks are really happy.
Chris did a great job on our basement carpet. We had a flooding issue a year plus ago and had to have the underlay replaced and the carpet re-installed. He was on time, fast and professional. I would recommend him to anyone needing this type of work done.
Chris did a fantastic repair on two bedroom carpets where a cat destroyed the edge of the carpet by the doors. Last minute I also asked him to patch an area we hadn't previously discussed and this was no problem...carpets were ready to be cleaned almost immediately! Great guy and great job!
I didn't know how Chris was going to do it with all the obstacles in the way but within hours it was all looking great. There was a berber downstairs as well that I thought was destroyed but he fixed that too.
Had some ripples in my carpet . Chris came and did a super job . I would recommend him to anyone with a carpet problem . Experienced and friendly . Chris your the best !! 😊🤗
Chris did things that I did not think could be done. I was on the verge of replacing my whole carpet but Chris repaired 3 seams in my hall and I should now get quite a few more years of service out of them. It was entertaining and informative just watching him. Would recommend him to anyone.
I had 3 rooms in my home that had carpet ripples and Chris repaired them in no time. Great service, great price, great guy (Chris)!
Chris repaired a bunch of ripples in our carpet yesterday and did a great job. The ripples are all gone. He is very knowledgable about what he does and explained to us ahead of time what he would be doing. He was a big help in offering to move our furniture for us out of the rooms that needed repairs. We were able to book an appointment with him in less than one week. Great service.
A wonderful job done by Chris. The carpet on our upstairs landing and In our bedroom had developed ripples over the winter and looked awful. Chris came in, moved the bedroom furniture himself - the right tools make the job very easy, he said - and he was done two hours later. It looks like new again. A very professional job and I would highly recommend the company for this work.
Wow! My carpets look like new. Chris and Wayne did a fantastic job stretching my carpets. They even moved my pool table for me. A job well done - I highly recommend them.
Extremely happy with the carpet stretching we had done in our office and stairs. The carpet looks like new. Very professional and skilled at what these guys can do. Will definitely recommend this company to anyone needing carpet repairs or stretching!! Thank you!
When I first saw the carpet in the apartment I wanted to rent, I almost turned around and walked right out. After Chris was done stretching and repairing the living room carpet, it was like different room! I'm so impressed with how well it turned out. The icing on the cake was Chris' friendly and professional manner - a pleasure to do business with. Thanks Chris!!
Our carpet was fairly new but unfortunately stretched so badly the upstairs was riddled with wrinkles. We had someone stretch them two years ago but the wrinkles returned in one room. Chris came and had us remove all the furniture so that he could get the job done right:) He was very professional, friendly, and competent.
Chris provided valuable information even before he came to the house. When he came he was punctual, professional, and pleasant to talk to. The carpet in the three rooms he stretched turned out much better than expected.
Had Wayne in to complete stretching two rooms and to complete repairs to one badly stained stair after having Chris in for first three rooms and juggling all the furniture around. Wayne was just as personable and professional as Chris and did a great job on the stretching and repairs. Thanks to both of you!
Wayne came out on time and gave an explanation of what needed to be done and the cost for the seam repair and stretching of the carpets in 3 rooms. He was professional, pleasant and meticulous in his work. Definitely would recommend their service.
After water damage my underlay was ruined as well as some mold. Chris came and did an estimate (very reasonable) and Wayne came and did the repair and stretched the carpet. An excellent job and I highly recommend them.
Chris came to stretch out a rather large ripple in our bedroom carpet and explained how the ripple happened. He is a trustworthy, pleasant man who I felt I could recommend (highly!) almost the minute I met him. He imbues honesty.
My damaged carpet was repaired promptly and turned out even better than I had hoped!!!! Thank you
Chris worked his special kind of magic on bleach stains on my mothers carpet,to say we are both thrilled is an understatement!
We recently moved to a new location where the carpets were badly out of shape and needed to be re-stretched. We called Uniquely - Carpets Only and they did a fantastic job making the carpets look new again. Thanks!
Wayne came in called before arriving, brought his tools and did exactly what he said he was going to do for the price that he said. He was friendly and generally a nice guy. We were and are still impressed.
Chris was very pleasant to speak and deal with. Work was done efficiently and the price was very reasonable. I would recommend to family and friends