People are busy these days, often it is hard to remember to fill in a testimonial form after the repair is completed and your busy life continues. So for this reason I am very grateful and honoured by the testimonials that follow. These highly prized testimonials were submitted by people that were so impressed they made the time.
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On October 20, 2019 There are 464 Testimonials and counting!
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Awesome little company. Fixed up the awful holes in the carpet like brand-new. Exactly like he showed in the website.
Chris came to stretch our carpet. He used special equipment to do this not the usual knee kicker. The result was fantastic and he gives a 7 year guarantee that shows confidence in his work. He is very polite. We are very impressed.
Chris returned my call within an hour & was able to book in my carpet repair within a few business days. He was prompt, courteous, & reasonably priced. He replaced an area of carpet that my cats had ripped up & another area that transitioned at doorway that needed to be stretched and fastened correctly. His work was seamless & one cannot tell that any damage or repair was ever done. I was glad that someone had recommended Carpet Repairs only when I reached out on our community page.
The service was great. On time, friendly and very professional. My carpets feel and look better than ever. Thank you Chris
We were referred to Carpet Repairs Only, by Carpet Works and Upholstery Care whom we hired to clean our carpet and upholstery. They assured us Carpet Repairs Only were very reputable and also there charges were very reasonable. When we phoned Chris he gave us a very reasonable quote over the phone. The quote was a quarter of what was quoted by another company who came to my place to inspect the work needed to be done.
We were very surprised by the difference in the 2 quotations. We hired Chris as he was highly recommended for the job. I was very impressed by the the excellent job that was done for such as a reasonable price. I would recommend that one one who wants to have their carpet stretched or repaired contact Chris to get a free quote, so that they could compare the quotes from the different vendors.
Chris was both prompt and professional. He came to deal with a bleach stain and was originally going to dye the fibres, but then found another solution that worked better. Seamless work. Thank you Chris.
Thank you for getting the red wine out of our white carpet.
Excellent work and saved getting a new carpet.
Friendly professional work.
My husband and I have no hesitation in commending your fine company for helping us restore the small area of carpet which was torn up by our dog. Chris handled our phone call and Wayne came to fix it with the best seamless result. The work was tedious costing more than two hours having used and cut up one corner of the carpet from the closet but Wayne did it with professionalism and care which was highly appreciated.
We have a wool carpet installed by the builder approx 5 years ago and it started to buckle in many areas in the corridor plus two room entrances. I called a Colleague who installs new carpets and was not able to help us. We found Chris in the internet and we were very happy with the results. Chris and his assistant arrived on time, work quietly and neatly and we were extemely happy with work. It is now a pleasure not to see the ripples in the carpet. I will recommend Chris to other owners at River green.
Thanks Chris for completing the work as planned.
We had been referred to Chris from our friend who told us he would not let us down. After multiple attempts to have the original business who laid our new carpets come back to fix the buckling, Chris was our only hope. Chris was professional, on time and and very pleasant. His dedication to provide a guarantee for his work solidified our choice. Thank you Chris. Now we are not tripping on our carpet. We will be referring you to our friends.
Great job Chris. You are a 1 man show that did a great job and the price quoted was the same price with no extras. I will recommend Chris to all my friends.
The staircase has been bothering me for awhile as the carpet was loose and beginning to wrinkle. I finally called Chris and he was able to come, on the only day I had available in September, and finished the whole staircase in record time. We had a bedroom carpet stretched by Carpet Repairs Only years ago and it still looks brand new. Excellent service!
We had some carpet in our hallway poking up and Chris came recommended when my husband was looking for a repair man. Chris is very friendly and easy to speak to. His work was very well done and were very happy with the fix he made. Very professional!
Five ( 5) years ago we had repairs completed by Chris of Carpet Repairs Only . The professionalism, honesty and quality of work was exceptional. It is difficult today to find individuals or companies that are forthright and honest .
We found a winner in Chris and are hiring him again for additional work. The old phrase “ Do It Right or Don’t Do It At All” is the perfect motto for CARPET REPAIRS ONLY ! 👍👍👍
Chris did a great job re stretching the bedroom carpet. He was on-time (in fact early), polite and got straight into doing the job requested and was finished in no time at all. His charges are very reasonable too. It can be a challenge finding people to do what are considered small jobs so that fact that he has created this niche is great. I would definitely recommend Chris for any carpet repairs.
Chris was on time, early actually! Curteous, on budget and did a great job for a reasonable price. I highly recommend Chris!
Outstanding service and work
Chris was awesome! I was freaking out because I like burnt my carpet real bad and I had no idea what to do. I contacted Chris and he gave me an estimate after a couple of questions. He showed up and fixed the carpet and it was as good as new. Chris was so nice and polite and did a perfect job! Would definitely recommend! 👍👍👍
My 16 year old carpet was rippled and the under pad needed replacement.
Chris was extremely helpful on the phone, and I got all the information about what we were doing before we began, including firm cost estimates. What Chris said we would be charged is exactly what we were charged. Fees for extra work beyond the quote were extremely reasonable.
Now our 16-year-old carpet looks brand new! Wayne, who did the work, was a wealth of information on all things carpet installation and repair and was ready for the curveballs we threw his way.
These guys are professionals with great knowledge of their craft. They are honest, hardworking, trustworthy, and reasonably priced. You can ask them if something is needed or not, and they’ll give you a real answer! I know where I’m going next time I have carpet issues!
The team from Carpet Repairs Only did an amazing job with our carpets. We needed them all stretched including our staircases. I am so grateful for the time, care, and professionalism Chris and Wayne showed. I would recommend them without hesitation. Thank You!
Chris did a great job. He arrived at the appointed time and did the work that needed doing .We had tried half a dozen other leads but no one wanted to come and do the job . Thanks Chris
Peter and Colleen Copp
First class service and customer service. He knows his job inside out. Punctual, super neat, tidy and professional. The repair was absolutely perfect. You wont be disappointed getting him to do your repairs. Total satisfaction. Thanks, Chris.
I was totally impressed with the punctuality, personable professionalism, and workmanship of Wayne. He assessed our unique situation, explained the pros and cons, and was desiring the “ best” outcome for us his customers. The carpet stretching turned out beautiful. Highly recommend Carpets Repair Only!
great job on my carpet upstairs ---very professional--Wayne was on time and fixed our problem---many thanks Chris/Wayne
Chris is very courteous and was very helpful from the initial phone call. He showed up right on time and after greeting my little dogs and he giving them a few pats he got right to work. My landing is curved and the carpet had lifted in about 7 spots. In less than 2 hours Chris had done his magic and re-stretched the carpet back to shape - it looks fantastic - and no mess to clean up. Not only did his work meet my satisfaction -- so did his rates! Great Job Chris!
After having my wall-to-wall carpet pulled back (and not very neatly) by contractors, Chris came in and re-installed the carpet so well no one would know it had ever been ripped up. Excellent service!!
Can't thank Chris enough for working his magic on our dining room carpet. Chris removed the stain as well as the smell from our carpet from our little fur baby! Specially important for us as our home is on the market and they are fairly new carpets. Thanks again Chris
Chris was courteous and very professional. Outstanding customer service. As the stain on the carpet could not be dyed in this particular situation, Chris suggested a repair. End result - superb workmanship that eliminated a very noticeable stain that was in a very conspicuous location (on a landing at the top of the stairs). Looks like new. Not only was the quality of the work exceptional but the cost was very reasonable. We would not hesitate to use Chris again and recommend Carpet Repairs Only to anyone else in need of carpet repair services.
Wow! Finally someone that actually shows upon time! Chris was awesome did a great job stretching all my carpet upstairs. Nice guy more than fair price to boot how much more can you ask for! THANKS Chris
Great customer service and I am very happy with the results. Chris explained what would happen over the phone, showed up exactly on time, then went right to work. I originally had only wanted a room done, but asked about stairs and he did those too on the same visit. Did not try to up-sell me on what needed to be done. Highly recommended!
Our carpet was a 10 yr old berber. After a few cleaning there were a few rolls and it wasn't attractive. I checked several websites but my interest was in the fact Chris had been operation for 30 yrs and a 7 yr guarantee! Their work was beyond my hopes and expectations. They made repairs I wasn't aware of and they had the proper and latest tools, their price was right. They moved furniture effortlessly and efficiently. The result my carpet now looks like new. Job well done and I'm happy to sing their praises. Thanks Tim
Amazing job. I have used Carpet Repairs Only twice. Both times the quality and price were outstanding. All of our carpets needed stretching from a poor installation job done by another company. After stretching, repairs were needed to correct the vent and fireplace cuts, and they were done seamlessly. I would highly recommend this company.
This is the second time we have used Carpet Repairs Only and the second time we have been impressed. Our wood fire spat burning wood onto the carpet causing a bad burn mark. After Chris visited us (Wayne the first time) you cannot see where they repaired it. Quick, very efficient, very impressive.
We had a few discolored spots on our carpet that is near our laundry area. I didn't know whether the spots would have to be cut out or could be dyed. Chris was able to fix these spots through neutralizing and then dying them to match our carpet exactly. He did an amazing job and is a pleasure to deal with. Highly recommend.
I am gratefull for the quick response from the phone call to showing up at my front door to do the re-stretching of my carpet. Wayne explained the work that had to be done and found a problem with the original installation and fixed it. I would recommend and use them again very satisfied. Doug
Very happy with the work completed and attitude of service people.
A pleasure to recommend Carpet Repairs only
I was amazed at how he saved my carpets. They look amazing and Chris saved me thousands of dollars.
From the first phone call, Chris was polite, professional and a pleasure to deal with. He was exactly the same when he came to our home to stretch our carpets and he did a great job. We highly recommend him.
Great customer service from Chris; prompt, reliable, honest, punctual, tidy, efficient. We are really pleased with the job he did of stretching our bedroom and landing carpets. No more kinks... Thanks Chris. Highly recommended.
Had Wayne stretch carpets in 3 rooms - looked very good to us. Had carpet cleaner in 2 days later - he was complimentary about the stretching job done - not bad coming from carpet stretcher's biggest critics! Thanks Wayne
I would like to Thank Chris for coming out to Salt Spring Island to repair carpets in our home. The workmanship and service was outstanding. You couldn't find the area that he repaired on the carpet. I would highly recommend Uniquely - Carpet Repairs Only to anyone in need of a carpet repair.
We have lived in our town house for over 10 year and our living room / dining room area had seen lots of traffic! My husband noticed Chris’s add on his truck , called him and since he was a n the area he came over to check it out . We set up an appointment and in the mean time moved almost everything out of those areas ! We are very very pleased with the work Chris did in stretching our carpet ! Our carpet actually feels softer to walk on ! No more rolls ! We highly recommend them ! You will be very pleased with the results !
We finally decided to get our bedroom carpets stretched - after enduring some "wrinkled" for a couple years. WE are very impressed with the work Chris did for us. He is a true professional and has a fine-tuned focus on customer service. I would recommend him for any carpet repair work that you may have.
We are very pleased with the results of our carpet stretching. The carpeting in the upstairs rooms in our new house had all gradually developed ripples throughout, so large in areas that one would risk tripping over them. I contacted Chris after our realtor had recommended him to us. He was informative, reassuring, and professional on the phone, gave me a quote on cost of the work, was flexible with our schedule.
We were very apprehensive about the work though as a lot of heavy large bedroom furniture had to be moved out of each room. Chris charged a very reasonable fee for furniture moving. His employee came and approached the job methodically and with great skill. The work was completed with efficiency and much more easily than we had expected. The result is our carpets look new again and the cost was less than we expected and certainly considerably less than replacing the carpets!
We would highly recommend Chris and his company for any carpet issues and the lengthy warranty is exceptional!
Our Jack Russell terrier bit 3 chunks out of the carpet on our stairway landing. She had bitten right into the wood and splintered it along with the carpet bites. Within 3 days of my call, carpet was meticulously repaired at a very reasonable price. I highly recommend this company.
I needed carpets in 2 bedrooms stretched as they had developed ripples. Wayne was on time, professional, and did a great job. He moved all the furniture out of each room and placed everything back the way it was. Such a great service! Thank you!
Our puppy decided that she would rather chew on our bedroom carpet than her chew toys. We contacted Chris. The repair was completed with fast, friendly service and looks great.
Landing carpet needed stretching, looks amazing without all the wrinkles!
Arrived promptly, very personable, reasonable cost.
Though our carpets were in great shape they were stretched due to shampooing. Thanks to Chris they are like new again! Very professional and friendly. We would highly recommend his services to others!
Thoroughly impressed with the workmanship. Our carpets had some waves and I contemplated replacing them. Chris was exactly on time and did an amazing job re-stretching our carpets. I would definitely recommend him to my friends and co-workers. Thank you.
Chris, thanks for saving our new carpet. The bleach stains are no more and I can't even see where they used to be!
I really appreciate your professional and very timely service.
Really impressed with the service we received from Chris. Our dog chewed/dug through a small portion of our stair landing carpet. Chris set up an appointment to come and do the repair within a few days of contacting him. He was professional and did such a fantastic job on the carpet. It looks really great.
Thank You Chris for your prompt, reasonable service. Dog got locked in bedroom for the day, did pretty heavy damage to my new carpets. The scratching to get out ripped carpet and underlay, Chris did a fantastic job with repair.
My thanks to Chris who picked up my call while he was vacationing in the States! He accommodated my schedule and completed the repairs to my poorly installed carpets. Now they look and feel brand new. I will happily recommend Chris' service to all those in need.
We thought skilled, caring craftsmen like Wayne existed only in fairy tales. Careless plumbers sprayed hot solder across a large expanse of our carpet where it burned into the fiber. Our only piece of replacement carpet was badly creased, yet the pattern would have to be matched from three directions. Wayne figured out an amazingly clever geometric solution to repair the largest damaged area, then used small unnoticeable plugs to repair the individual solder burns that had sprayed far beyond the others. We are now convinced that every single one of these reviews is absolutely true, and we add our own "BRAVO" for another amazing repair! Thank you so much, Wayne! The legends are TRUE!
Chris was able to stretch and dye a large number of spots on our 20-year-old carpet where the carpet had yellowed. He was on time, polite and professional. Thank you, Chris, for the excellent service.
Recently our carpeted stairs had to be replaced/repaired due to an unfortunate bleach spill on some of the stairs. Chris came highly recommended as a professional who could use a technique of dying that would eliminate the damage. The price is very reasonable and all the markings are gone. Chris was punctual, personable and dedicated. I would highly recommend this company.
Four large seam repairs in a commercial building. Three totally redone and the fourth additional material added from spare carpet. Looks like original now with years added to the original flooring! Could not be happier.
I had a strong cigarette smell in the foyer of my unit. Chris said he could remove. I had me doubts because I already tried everything possible, painting, new carpets but nothing worked. He got here Dec 9 and in 4 hours he was done and the smell is gone. Excellent job. Thanks. Chris
On time . Quick appointment scheduling. Great repair
Chris did a great job of removing the stains (carpet dyeing) from our carpet! It's like they were never there. Thanks
Chris was prompt and courteous when I was under a time crunch to get two rooms and a staircase re-stretched before moving in. Excellent workmanship and professionalism.
I highly recommend.
I had a carpet that I was told could not be fixed by 2 different places. It had come apart at the seam and was fraying back. I phoned Chris and he sent Wayne out today and I've never been happier. He fixed my carpet and was on time, friendly and professional. I would highly recommend them to anyone and everyone.
This is my second time I have used Chris. The first time was 4 years ago when he came out to stretch my living room carpet and to this day it is still perfect. My current need was to have the carpet in my bedroom stretch along with removal of bleach spots. Chris arrived on our scheduled time. Once again he did a fabulous job and my carpet looks great again. Chris is very knowledgeable, professional and personable. I would and have recommended to all that need repairs done.
Chris was very professional and guarantees his work. Super friendly and very knowledgable. Fixed our bedroom carpet that wasn't installed properly. We got a few quotes and Chris was by far the cheapest and offers a 7 year guarantee. So happy we found him. Great value for the cost. Would recommend to anyone looking for carpet repairs.
We have lived in our new home for only 4.5 years so you can imagine the horror we felt when we noticed that there were 18 bleach spots on the stair carpet, of different sizes. I called a carpet cleaning coy. in Surrey who kindly gave us Christopher's name. He arrived as scheduled and proved to be very personable, friendly and willing to discuss the method of removal so that we could relax. Within seconds he had decided what colour of dye to use and worked very attentively and with great care with all the right equipment and the job turned out beautifully. I could hardly believe my eyes,it was like a miracle. From the mess we had before to the sparkling and spotless result that he created, the carpet is like new again.
Christopher is a thorough gentleman and very easy to communicate with and his work is excellent. Highly recommended on all fronts. Thank you very much, Chris, for your professionalism and attentiveness to our concerns.
Chris, is excellent repairing all kinds of carpet stained. He has a perfect tools techniques to do the work. I am very satisfied with the result. I am recommending him to try and you will be amazed the result of his work.
We set up an appointment and Chris arrived on the scheduled day and on time. He explained what the problem was and what he needed to do to fix it. He repaired it carefully and efficiently and we were very happy with his service. His final bill was what he had quoted us.Thanks for doing a great job.
It's been about a month and a half since I had the carpet in my rental suite repaired and my tenants tell me it's still holding up well. I can't remember the name of the gentleman who came to fix the carpet (it wasn't Chris, it was someone else) but he was very efficient and kind. He was very apologetic when he called an hour in advance to let me know he might be late, due to other jobs running over. He even fought through rush hour traffic just to get to my condo and complete the job because he knew I had taken the day off work to prep the apartment for rental that week. I really appreciate him working past his quitting time to complete the job! He was fast, knowledgeable and very pleasant to interact with.
chris arrived on time and did an excellent job for us. he stayed true to his quote over the phone (a rarity) . i would certainly recommend him to anyone. thanks chris
I've waited since having the work done to see if it stands up to my initial assessment. The work is excellent. Chris was professional throughout, from explaining the work needed over the phone assessment to arriving and getting the work done. The carpet in my hallway after initial installation 10 years ago quickly became wavy with one particular wave that was a tripping hazard. Other than that the carpet remained in near new condition. Chris was quickly and cost effectively able to reinstall and stretch the carpet so it sits smooth and even on the floor - as well or better than when it was first installed. I am so pleased I called him instead of opting to replace all the carpeting.
Chris arrived on time and answered all my questions to my satisfaction. His work was efficient and well done. He was upfront with the fees for his services and there was no surprises. I called around to a number of other carpet service companies and not only was his service fees extremely affordable he also has the 7 year guarantee which made it an easy decision to go with him. He is very knowledgeable and I would recommend his services to anyone with any carpet related issues. Keep up the great work! Cheers!
I could not remove the large stain from the carpet in my dining room despite trying numerous methods on my own. Somehow the stain had turned into a different color. Therefore, as explained by Chris, it could not be re-dyed back to its original color. However, Chris did a magnificent job in cutting out the stained portion and replacing it with a piece from a closet. The replaced piece blended in so nicely that you couldn't tell any work was done to the area which is probably the best compliment you can give someone of this trade. Chris was punctual, pleasant and proficient. I am glad I made that call to him.
Chris has just repaired our white, wool, carpet, magically. I thought we would have to replace this very expensive carpet until Chris was recommended to me. I was afraid to watch him do the repair but after it was done I was amazed at how good it looked. He is professional, knows what he is doing and charges a very reasonable price for magic!
I usually do not write reviews, but it is important for trustworthy companies to get credit where credit is due. From phone contact with Chris to Wayne coming out to do our carpet stretching, everything was handled very professionally as well as friendly.
On time with the appointment even with traffic travelling to Maple Ridge, and although we did not realize our stairs also required stretching, there was no hard sell. Wayne simply stated the facts and allowed us to make our own decision with no pressure. We were thankful that Wayne was so professional and we chose to stretch the stairs at that time, as it would save us money in the long run. So thank you for a job well done and for your honesty and professionalism.
Just needed a quick repair for a bleach stain on a stair. Chris was organized and professional and completed his work ahead of schedule. Very pleasant manner, and easy to deal with. Would highly recommend him for any carpet repair job!
I found Chris to be very prompt and courteous. He did a thorough job and did his very best to fix my carpet. I would call him again
Chris not only explained how our carpets became rippled, but was more than happy to show us how his power carpet stretcher worked. Chris completed all three rooms of our house in no time. Such a friendly, down to earth person, Chris always picked up his phone whenever I had questions. Highly recommended. Thanks so much again Chris!
I would highly recommend Chris for any of the services that he so ably provides. The spots that he redyed in our carpet are no longer visible. One of the spots required a revisit from Chris and he was prompt in returning to totally take care of that spot as well! Thank you, Chris
Our 5 year old carpets all stretched over the winter and we found Chris's service online. He arrived exactly when he said he would,completed the work promptly and charged just what was quoted. Watching him move the furniture around by himself was a treat. I would highly recommend him to anyone needing carpet repairs of any kind.